Our leadership approach is unique and powerful. We’re all focused on a singular goal: To serve and safeguard our customers’ interests because lives depend on it.

Meet Our Leadership Team.

  • Rich Springer

    Rich Springer


    Rich brings a strong history of strategic planning, global leadership experience, and field service management within the healthcare technology and asset management industry. He is an experienced senior executive with proven growth and turnaround expertise for both large public companies and private entrepreneurial ventures. Springer earned a Bachelor of Science in Electronics Engineering Technology from the DeVry Institute of Technology and his MBA from Nova Southeastern University. Rich has also held advisory and board positions for start-up, industry associations and client partnerships.
  • Vionnta Rivers

    Vionnta Rivers

    Chief Commercial Officer

    Vionnta is a results-driven and forward-thinking executive with a proven record of accomplishment in customer needs development, solution development, process improvement, team coaching, and strategic planning. He is responsible for all commercial activities in product development, marketing and sales, and will oversee those departments across the group of companies. Vionnta's experience in the consumer products, pharmaceutical and outsourced services industries spans three decades. He holds a bachelor’s degree in management from Indiana University–Purdue University Indianapolis and an executive leadership certificate from Cornell University.
  • Karen Tichy

    Karen Tichy

    Chief Financial Officer

    Karen is an accomplished, technical, results-focused financial and accounting leader with over 15 years of progressive experience within world-class global business environments. With her leadership, she strives to streamline business processes that drive growth and increase efficiency and bottom-line profit. Karen holds a Bachelor of Science degree in Accountancy from the University of Wisconsin – La Crosse.
  • Peter Strimaitis

    Peter Strimaitis

    Senior Vice President, Services & PMO Operations

    Peter is the Senior Vice-President of Service & PMO Operations for the Alpha Source Group. He is an accomplished operating executive with more than 28 years of experience in Healthcare, Bio Tech and Consumer Goods industries. He brings a broad, general management background spanning Manufacturing, Sourcing, Supply Chain, Operations, and Commercial Operating roles in both domestic and global markets. Peter most recently served as the Vice President & General Manager of Thermo Fisher Scientific’s North America and Latin America Service, Support, and Sales organizations, responsible for growing both top line revenue and EBITDA, strategic planning & execution, M&A due diligence, and customer experience across the regions. Prior to joining Thermo Fisher Scientific, Pete spent 17 years with GE Healthcare in a variety of executive operating and commercial roles, including Vice President & General Manager of the $600M GE Healthcare IT Hospital Service and Support division. Peter’s focus on streamlining process, innovation on growing top line revenue and EBITDA, and developing leaders has proven successful in restructuring, reorganization, and turnaround situations. Peter holds a Masters, Business Administration (MBA) from Marquette University, and a dual bachelor’s degree in Information Systems and Management from Lewis University. He has also held board positions with The Center for Services Leadership at Arizona State University.
  • Sue Fiegel

    Sue Fiegel

    Senior Vice President of Human Resources

    Sue brings over 25 years of experience in HR and has a proven track record of developing, implementing, and executing initiatives that support business processes and strategic initiatives. Sue graduated from the University of Wisconsin-Eau Claire with her Bachelor's degree in Economics, Secondary Education and Teaching. She later received her Master’s degree in Industrial Relations from the University of Wisconsin-Madison.